WW6246 - Team Leader - Referral Management - (Part-time) - Monash Health - Various Locations, VIC

Monash Health is seeking two Team Leaders to join the Specialist Consulting and Health Information Services team to support the daily operations of the Referral Management Department. The Referral Management Department is primarily responsible for the processing and screening of referrals, scheduling appointments, waiting list management and responding to consumer enquiries.

Referral Management operates Monday to Saturday 8am to 5pm. To support our growing team we are seeking two part-time team leaders to provide daily operational support across the six days as part of a job share arrangement. Ideally we are seeking one team leader to work Monday to Wednesday and a second to work Thursday to Saturday.

You’ll be part of a specialised team and a dynamic changing environment. This is an exciting time to join Specialist Consulting as we embark on significant transformational change. You’ll also have access to a range of corporate benefits, including salary packaging options that can significantly increase your take home pay.

Monash Health recognises the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in the workplace. Any offer of employment will be confirmed on the successful outcome of a Police Check. Should your application be successful to the next stage of our selection, you may be invited by email to participate in an on-camera interview to tell us more about yourself and your experience.

Responsibilities / Duties: 
  • Overseeing and coordinating the daily operations of the Referral Management department;
  • Act as first point of escalation to address and resolve issues;
  • Manage referrals, appointments and other processes that support specialist consulting operations; and
  • Collaborate with a variety of stakeholders to facilitate and implement consistent processes and procedures

  • People management experience;
  • Ability to implement and operationalise systems, processes and procedures;
  • Excellent interpersonal and communication skills; and
  • Understanding of Department of Health and Human Services reporting requirements and policies is desirable.


Gary Pianko
Operations Manager
Phone: 03 9554 9159

Reference Number: 


Applications Close On: 
6 March 2018