WW6345 - Digital Medical Record Analyst - (Contract) - Western Health - Footscray, VIC

  • This role is a temporary full time position for a period of 12 months.

The purpose of this role is to provide support for clinical staff using the DMR as well as the ongoing development of the DMR system to ensure that use by clinical staff is optimised, continually improving and enabling the provision of high quality care to patients of Western Health.

With the implementation of the Cerner Millenium EMR system currently underway, the DMR Analyst will also be involved in advising, assisting, and working with the EMR project team on various aspects of the project.

This exciting role is well suited for an individual with knowledge and experience in health information management or information technology systems, and a desire to gain or continue their professional development in the area of digital and electronic medical record systems.

Responsibilities / Duties: 
  • Work with clinical stakeholders and the DMR vendor to assess requests for the development of new DMR functionality (including the integration of new hospital systems with the DMR), develop requirement specifications and effectively manage any new dvelopment to ensure it is completed successfully
  • Troubleshoot issues and liaise with clinical users, vendor(s), internal support staff and external parties to resolve DMR issues where required. This will include monitoring the internal Service Desk ticketing system (Cherwell) and responding to tickets as appropriate
  • Conduct training upon request or as needed to familiarise clinical users with changes resulting from major system upgrades or the introduction of new functionality
  • Produce documentation on BOSSnet functionality to support clinical users daily operations and use of the system

  • Tertiary qualification related to the health sector or Information Technology
  • A strong understanding of Information Technology system concepts and methodologies
  • Excellent customer focus
  • Good understanding of process mapping and clinical workflows
  • Be an attentive listener, excellent communicator, and focus on collaborating with the stakeholders in finding strategic solutions to meet the project goals

  • Experience with the BOSSnet DMR application or other Digital or Electronic Medical Record Systems in a hospital environment
  • An excellent understanding of medical record and health service data management processes
  • Health Information or Health Service management skills and experience


Sean Downer
Director, Health Information and Performance, Western Health
Phone: (03) 8345 7607
Email: Sean.Downer@wh.org.au

Reference Number: 


Applications Close On: 
9 July 2018