WW6378 - Senior Information Analyst - Clinical Reporting - (Full-time) - Victorian Agency for Health Information, Melbourne, VIC

  • Pay Rate: $95,275 - $115,276

The Senior Information Analyst will be working as part of a team and will bring together a range of data sources. In collaboration with key stakeholders, the incumbent will contribute to the analysis of the data sets and the provision of information including key performance indicators and other reports for mental health and drug services in Victoria.

This is a fixed term full-time position until 5 April 2019 based in Melbourne CBD (Classification: VPSG5, Salary Range: $95,275 - $115,276, plus superannuation)

Are you:

  • Able to develop easy to interpret reports from complex relational databases?
  • Able to communicate technical solutions to a non-technical audience?
  • Proficient in SQL Server?

About the Victorian Agency for Health Infirmation:

In undertaking this work, VAHI will:

  • Collect, analyse and share data so that the community is better informed about health services and health services receive better information about their performance
  • Ensure that boards, health executives and clinicians get the information they need to best serve their communities and provide better, safer care
  • Ensure that patients and carers get meaningful and useful information about care in their local community
  • Improve researcher’s access to data to create evidence that informs the provision of better, safer care.
  • To achieve this, it will be vital that VAHI receive the best quality data from public and private providers of health services. Accordingly, VAHI will play a role in data management, standards and integrity.

Responsibilities / Duties: 

Operating at value range 1, you will:

  1. Demonstrated expertise in the successful management and provision of data and information for projects within tight timeframes and meeting user specifications and expectations.
  2. Highly developed work organisation skills with the capacity to set meaningful priorities within a changing environment, pay particular attention to detail in all undertakings and successfully balance competing priorities.
  3. Knowledge of the health sector from a technological and business perspective.
  4. Excellent conceptual and analytical skills contributing to the resolution of complex data issues including the ability to identify and analyse emerging issues and trends.
  5. Good communication and interpersonal skills particularly as demonstrated in the management of relationships with a diverse client base and within a sensitive operational environment. Proven ability to translate and communicate technical information to non-technical people.

  6. Good understanding of the policy environment and government operations having regard to the sensitivities of privacy, confidentiality and government goals and objectives.
  7. Ability to contribute meaningfully to the strategic and business planning processes and direction of the organisation and contribution to prospective government policies and program initiatives.
  8. Ability to prepare and support the development of timely and accurate briefs, memos and reports by providing expert advice on complex data issues.

Operating at value range 2, you will perform all the above together with increasing involvement to:

  1. Work with a high level of autonomy and accountability.
  2. Interpret policy frameworks and provide authoritative and strategic advice to the departmental executive and key stakeholders in Mental Health Drugs and Regions Division.
  3. Engage with a wide range of key stakeholders in the human services, public and private sectors and represent the department. Engage and establish strong working relationships with service providers
  4. Seek opportunities to engage key stakeholders in a partnership approach to the design and implementation of policies that establish program directions and service delivery standards and develop creative solutions to new and historical issues.


Knowledge and skills

  1. Problem Solving: Seeks all relevant information for problem- solving, Liaises with stakeholders, Analyses issues from different perspectives and draws sound inferences from information available, Identifies and proposes workable solutions to problems, Implements solutions, evaluates effectiveness and adjusts actions as required
  2. Planning and Organising: Sets clearly defined objectives and priorities and operates accordingly, reviewing and adjusting as required, Identifies processes, tasks and resources required to achieve a goal, Establishes systems and procedures to guide work and track progress, Recognises actual and potential barriers and finds effective ways to deal with them

  3. Consultancy: Assists clients to clarify their needs, Clarifies expectations of the roles, process and outcomes, Responds flexibly to client needs, Develops practical solutions to complex problems, Provides advice in area of expertise, Liaises regularly with clients
  4. Service Excellence: Identifies and responds to clients’ underlying needs, Uses understanding of the client or stakeholder’s organisational context to tailor services and ensure a high quality response, Looks beyond the obvious to provide outstanding levels of service, Constructively deals with service issues that arise in a timely manner, Effectively manages risks to service delivery.

Personal qualities

  1. Detail Focus: Observes fine details, Identifies gaps in information, Looks for logical sequences of information, Highlights practical considerations of plans and activities
  2. Flexibility: be adaptable, open to new ideas, accept changed priorities without undue discomfort, and recognise the merits of different options and acts accordingly.
  3. Teamwork: cooperates and works well with others in pursuit of team goals, collaborates and shares information, shows consideration, concern and respect for others’ feelings and ideas, accommodates and works well with the different working styles of others, and encourages resolution of conflict within group.

Specialist Expertise

  • Knowledge and experience of working with data using tools such as SQL Server, MS Excel and MS Access.
  • Knowledge of Mental Health, Drug Treatment Services or other health information systems.

  • A relevant tertiary qualification in a related discipline will be regarded favourably


Daniel Mendoza
Phone: (03) 9096 2153
Email: daniel.mendoza@vahi.vic.gov.au

Reference Number: 


Applications Close On: 
7 August 2018